Contact

We read every message and will reply as soon as we can.

Questions, bug reports, a Polar device that will not connect, a readiness verdict that looks wrong or a feature you would like to see — it is all welcome, and it is all read by a person.

Support

Email support@coinlex.com. If you are writing about a sync problem, it helps enormously to say which Polar device you use, which data type is missing, and roughly when it last worked.

Please do not send us screenshots of your health data unless you want to — we can almost always help without seeing any of it, and we would rather not have it.

Imprint

Company
Coinlex – Thaiss GbR
Responsible for content (§ 18 Abs. 2 MStV)
Cornelius Thaiss
Address
Am Dorfanger 12
25486 Alveslohe
Germany
Email
support@coinlex.com
Phone
+49 178 1885851

Consumer dispute resolution

We are not obliged to participate, and do not participate, in dispute resolution proceedings before a consumer arbitration board (Verbraucherschlichtungsstelle).

Liability for links

Our pages contain links to external websites over whose content we have no control. We therefore cannot accept any responsibility for that third-party content. The respective provider or operator is always responsible for the content of linked pages.

Legal documents